Privacy Policy

Your privacy is extremely important to us.

We are committed to safeguarding your privacy and ensuring the protection of any personally identifiable information collected while using our app. This Privacy Policy applies to all users of our app, and it is our company’s responsibility to handle your personal data with the utmost care and security. The purpose of this privacy policy (“Privacy Policy”) is to outline what information may be collected through our app, how this information is used, and under what circumstances it may be disclosed to third parties. Please note that this Privacy Policy solely pertains to information collected through our app and does not cover data obtained from other sources. Additionally, this Privacy Policy, alongside the Terms and Conditions posted on our app, establishes the general rules and policies governing your use of our services. Depending on your interactions with our app, you may also be required to agree to additional terms and conditions.

-App Users

Like many other app operators, we collect non-personally identifiable information from mobile devices, such as device type, language preference, and app usage data. This data helps us enhance the user experience and improve our app’s functionality. We also analyze this information to track trends in app usage.

Additionally, we may gather potentially personally identifiable information, like device identifiers from logged-in users and those interacting with app features. However, we only disclose device identifiers for logged-in users and commenters in specific situations, as explained below.

-Collection of Personally Identifiable Information

Certain interactions within our app may require the collection of personal information. The amount and type of information collected depend on the nature of the interaction. For instance, users signing up for our app may be asked to provide a username, email address, and other necessary details to create an account and access app features.

– Security

The security of your Personal Information is important to us, but kindly note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

– Advertisements

Ads appearing on our website may be delivered to users by advertising partners who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to among other things deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any advertisers.

Account Information We collect Personal Information when you create or update your account. It will include your first and last name, mobile phone, and may include your postal address, email, home, work and/or mobile phone number, profile picture, login name and password, payment or banking information (including related payment verification information), as well as your user settings.

Location Information. Bongo App collects your precise location information before and during your rides. This may include GPS, WiFi and Bluetooth data, your IP address and other location information depending on your settings and device permissions. It allows the driver to find you, know your destination and transport you along the best route.

Ride Communications. We use a service provider to collect the communications between you and Bongo and its drivers through Bongo apps. This information includes communication type (phone, text or in-app message), date, time, and content (including recordings of phone calls only after users are notified of the recording in advance). The service provider shares this information with Bongo , including your chat communications, phone numbers, date and time, and the contents of SMS and other messaging.

Payments: We use a payment processing service provider to collect your credit card or payment account information. Bongo does not maintain this information. The service provider maintains that information for a period after the purchase to process refunds and respond to your inquiries.

Contacts. In your Bongo account’s address book, you may enter the contact information of friends or family . You are the only one who may edit your address book.

– Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.

– Our website uses Google AdWords for remarketing

We use remarketing services to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors including Google use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page Protection of Certain Personally-Identifiable Information

We disclose potentially personally identifiable and personally-identifying information only to its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on our company’s behalf or to provide services available at the website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using our website, you consent to the transfer of such information to them. We do not give out or sell potentially personally identifiable and personally-identifying information to anyone. Our company can only disclose potentially identifying and personally identifying information only in response to a subpoena, court order, or other governmental requests, or when the company believes in good faith that disclosure is reasonably necessary to protect the property or rights of our company, third parties, or the public at large.

If you are a registered user and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with the recent happenings on Jupytar Express and our products.

– Aggregated Statistics

We may collect statistics about the behavior of visitors to its website and may display this information publicly or provide it to others. However, your personally identifying information may not be disclosed.

– Affiliate Disclosure

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.

– Cookies

To enrich and perfect your online experience, we use “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help our company identity and track visitors, their usage of the website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should ensure to set their browsers refuse cookies before using our websites, with the disadvantage that certain features of this website may not be able to function properly without the aid of cookies.

By continuing to navigate through our website without changing your cookie settings, you are hereby acknowledging and agreeing to our use of cookies.

Tracking Technologies and Cookies: We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Location Permissions:

Bongo App collects your location information, including GPS, WiFi, Bluetooth data, and your IP address, both before and during your rides. This allows the driver to find you, know your destination, and transport you along the best route. We use this information to provide, improve, and customize our services. The information may be stored on your device or uploaded to the Company’s servers and/or a ServiceProvider’s server.

Background Location:

We are accessing driver app background location for better tracking of delivery/trip

Information Collected while Using the Application:

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

Contact List:

Information from your Device’s phone book (contacts list) to access during Emergency within App Pictures and other information from your Device’s camera and photo library.

Gallery Media (Images/Photos):

We use this information to provide features of Our Service, to improve and customize Our Service. User can upload profile Images using gallery Photos.

You can enable or disable access to this information at any time, through Your Device settings.

– E-commerce

Those who engage in transactions with us – by purchasing products or the use of their services are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, such information will be collected only when necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. We do not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

– Business Transfers

If our assets are substantially acquired or in an event that might cause us to go out of business or enters bankruptcy, the users’ information would be one of the assets that will be transferred or acquired by a third party. You can acknowledge that such transfers may occur and that any acquirer of our company may continue to use your personal information as set forth in this policy.

However, changes are likely to be minor when we may want to change its Privacy Policy as time goes by at their sole discretion. Our company encourages visitors to frequently check this page for any changes that will be made to its Privacy Policy. Your continued use of this site will constitute your acceptance of any change in this privacy policy.

If you have any inquiries regarding the use of your Personal Information or this Privacy Policy, please reach out to us via the following contact details: (+243 852 000 815) or contact@bongorapide.com.